Cookie Policy

COOKIE POLICY FOR STAND STRONG MOBILE OSTEOPATHIC SERVICES

Before booking: This page uses cookies that may store your personal information to keep your booking secure and seamless. You can review our Cookie Policy via the link in the bottom-right corner and opt out of non-essential cookies at any time. 

Compliant with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Health Records Act 2001 (Qld) and OAIC guidance on cookies
Last updated: 27 May 2025

1. OUR LEGAL FRAMEWORK
   We handle all personal information in accordance with the Privacy Act 1988 (Cth) and the APPs, the Health Records Act 2001 (Qld), and OAIC guidance on cookies.
   
   

2. WHAT ARE COOKIES?
   Cookies are small text files your browser stores on your device. Under APP 3 (Collection) and APP 5 (Notification), we must inform you that cookies may collect device- or visit-level information, assist with essential functions, and may qualify as “personal information” when combined with other data.
   
   

3. HOW WE USE COOKIES & YOUR CONSENT
   Under APP 6 (Use and Disclosure) and OAIC best practice, we place only strictly necessary cookies before consent. Implied consent (continuing to use the site) applies to non-essential cookies. You can manage your preferences at any time (see section 4).
   
   

Category Purpose Consent Required?
Essential Cliniko booking functionality (keeps session active) No
Performance & Analytics Google Analytics to improve site performance Yes
Preferences Remember language/display settings Yes

4. MANAGING & WITHDRAWING CONSENT
   You may withdraw or modify your consent at any time:
   
   

• Browser settings – block or delete cookies via your browser:
– Chrome: Settings > Privacy and security > Cookies and other site data
– Safari: Preferences > Privacy > Manage Website Data
– Firefox: Options > Privacy & Security > Cookies and Site Data

• Analytics Opt-out – install the Google Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout

Blocking essential cookies may disable the Cliniko booking widget or other site features.

5. DETAILED COOKIE LIST
   Cookie Name Provider Purpose Duration
   _clinikosession Cliniko Maintains your booking session Session
   __cliniko_user Cliniko Recognises returning users to the booking interface 1 month
   _ga Google Analytics Distinguishes unique users for analytics 2 years
   _gid Google Analytics Distinguishes unique users for analytics 24 hours
   _gat_gtag_UA_XXXXXXXXX Google Analytics Throttles request rate to Analytics 1 minute
   site_pref_language standstrongosteopathy.com Remembers your display or language preference 1 year
   
   

6. THIRD-PARTY COOKIES & LINKS
   We embed services (Cliniko, Google Analytics) that set their own cookies. We do not control these cookies. See their policies for details:
   • Cliniko: search “cookies” at https://help.cliniko.com
   • Google Analytics: https://policies.google.com/technologies/cookies
   
   

7. POLICY UPDATES
   We may amend this policy to reflect changes in law or our practices. The “Last updated” date will indicate the revision.
   
   

8. CONTACT US
   Under APP 1 (Open and Transparent Management), you can contact our Privacy Officer with any questions or to request access or correction of your data:
   Email: mobile@standstrongosteopathy.com
    

Thank you for trusting Stand Strong Mobile Osteopathic Services. We respect your privacy and are committed to managing your personal information responsibly.